Return & Replacement

In case of complaints regarding products that are not manufactured by , please refer the issue to the respective manufacturers.
Products manufactured by come with a limited 90 day warranty against manufacturing defects.
In case of receipt of damaged or defective items for products that are manufactured by, please report the same to our Support Team at help[dot]diy3d[at]gmail[dot]com within 24 hours of delivery of the products. The request will, however, be evaluated by the Support Team and may get approved or rejected. The request has to be submitted by e-mail only.
For approved returns, an RMA Number will be generated. It is required to mention the RMA Number on the package while returning the products.
For defective or damaged items, reserves the right to test and inspect the product for customer misuse and may repair or issue a replacement after inspection.
If the item cannot be repaired or replaced, appropriate Store Credit will be generated and intimated to the user. This Store Credit may be used for shopping at the website.

** Please note that consumable products viz. Resin and Filaments are non-returnable and non-refundable under any circumstances. **